Your guy did an excellent job, as always. You call when you say you are going to call and your guy showed up on time. You can’t always say that about customer service. Whenever the subject comes up with friends, I always recommend your company.
Yes, we have a number of year-round discount programs.
Our 20% “cash & carry” discount rewards you for bringing your specialty rugs, upholstery and outdoor fabrics to us for in-plant cleaning, rather than requesting our pickup and delivery service.
We also offer a discount program for our on-location cleaning services. Our wall-to-wall carpet cleaning service is discounted 25%, when we are not requested to move any furnishings. For carpet cleaning jobs greater than 1000 square feet, we discount our price (20% – 30%) as the size of the job grows.
Our on-location upholstery cleaning service is discounted 20%, passing on the savings from not incurring pickup and delivery expenses.
To best match our professional service to your needs and expectations, we are happy to come out and provide you with a no cost, no obligation, written service proposal. It helps us tailor our service to your needs, assuring you of the best service value … and no surprises!
Since 1935, residential and business clients have trusted D. A. Burns & Sons with the care and cleaning of their valued furnishings. We carefully handle your carpet, Oriental and specialty rugs and upholstered furniture as if they were our own. We take great pride in the quality of our service and the experienced professionals who perform them.
D. A. Burns & Sons is recognized as a leader in our industry and is highly recommended by design professionals who rely on our expertise for the cleaning of care-sensitive textile furnishings and our carpet craftsmanship in the fabrication of custom designs, edge treatments and rug repair. Our cleaning plant and carpet workroom resources and capabilities are unmatched in our service area.
We are pleased that most of our work comes through repeat business and referrals from decades of satisfied customers. They value our experienced service team, convenient scheduling, friendly service and kept promises. We keep our promises, with no surprises!
When selecting a professional service firm, consider the following factors:
- Years of experience.
- Continued education, training and certification of the technicians performing the service.
- Scope, or diversification of their services.
- Ability to respond to your questions and concerns and stand behind their work.
- Willingness to provide you with a free, written service proposal.
- References from satisfied clients.
- Involvement in their industry and community.