Posts

The Big 3 Holiday Spills

With holiday entertaining in mind, we thought the following tips may be of interest to you.  From the client calls we receive on our help hotline, it seems that when food and beverages are served, spills on your carpet and rugs often follow.  If you’ve dealt with the resulting spots  – during or after a…

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Dog Versus Rug

NOTE:  The following was emailed to D. A. Burns by a client who has chosen to remain anonymous but has us given his permission to post the letter. Hello D. A. Burns … you guys just “resurrected” our hallway Oriental rug. When I first brought the rug in, one of the nice young guys at…

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5 Reasons Why Every Great Rug Needs a Pad

Before we start, we want to ask you a couple of serious, deep, and thought-provoking questions. Q. Where does a mouse hang out? A. His mouse pad. Another question: What do you think of, when you think of a pad?  An iPad/eye pad/Pad Thai… or the most exciting of all pads, rug pads? You don’t think rug…

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The Care and Feeding of Soft Rock

Today we’re going to touch on and answer customer questions about caring for three big players in the interior surface game—marble, travertine, and limestone. If you saw “soft rock” in the title and thought we were going to talk about James Taylor, sorry. Next time. The point is, although your stone flooring, shower enclosures and countertops are hard…

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Outdoor Cushion Care and Winter Storage

Outdoor Living Here in the Northwest, we are known for our casual, active, outdoor lifestyle.  Outdoor living spaces and comfy seating follows right along.  But what do you do with all those outdoor cushions when the season changes and it’s time to retreat indoors?  Don’t worry about how to clean and store your outdoor furniture including…

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Shiny Rugs!

This just in: Shiny rugs! Recently, many of our customers have opted for shiny area rugs. While shiny rugs can be a fun addition to a room, that shiny style may come with some care sensitivity. D. A. Burns would like to help. The yarn fibers used to make shiny rugs are chosen for their light…

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Mysterious Spots

Ever wonder why, after successfully blotting up a spill on your installed carpet or area rug, a “stain” reappears later in the same spot?  Or, why new stains suddenly appear after having your carpet or area rug professionally cleaned? The Forgotten Spill Sometimes, new stains are caused by old stains resurfacing. A spilled substance on your…

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All About That Grout

We get a lot of questions about tile and stone cleaning, and we find that many questions are related to issues with grout. Although we say we’re tile and stone cleaners, we’re grout cleaners as well. Most tile cleaning is fairly simple; porcelain and ceramic tiles have hard surfaces that are resistant to damage from any kind…

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Open the Doors to Patio Season: Cleaning Your Outdoor Fabrics

Now that the weather is warming up, it’s time to get your outdoor living space ready for relaxing and entertaining. After a few Winters in storage, most outdoor cushions and patio umbrellas will require a thorough cleaning. Although outdoor fabrics are designed to be to sun and moisture resistant, they’re also exposed to other outdoor…

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Tackling the Toughest Stains: Why They’re So Tough, and How to Remove Them

Spills and stains are a fact of life, but they don’t have to ruin your installed carpet or area rugs. And, there are things you can do proactively to protect your textile furnishings before stains occur … and to remove them once they happen. In this post, we’ll cover both situations and share some specifics…

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